NKD REVIEWS: Spotify Wrapped
Recently, Spotify released a new feature summarising what their users listened to throughout 2019, raising the hot topic of personal data.
Category: Blogs
World Mental Health Day; Time to Talk
Share. Connect. Support. Jana shares some of the ways you can make an impact this World Mental Health Day, 10th October 2019.
NKD Reviews: Toy Story 4
Before we shut the lid of the toybox, we ask: what have we learnt about leadership from Woody?
Sometimes Digital is the most human solution…
For Plan International, when it comes to on boarding their employees all around the world, sometimes digital is the most human solution.
What the Hack?
Think you can’t teach an old dog new tricks? Well you can, if they teach themselves. That’s what happens at an NKD culture hack.
50 Years Since Stonewall
David reflects on how attitudes have changed in the 50 year’s since stonewall and how through understanding, acceptance and collaboration we can progress.
Customer Experience: Start with why
At NKD we believe that by tapping into our customer’s ‘why’, rather than diving into the ‘what’ and the ‘how’, we can transform our customer experience.
NKD Reviews: Netflix’s 7 Days Out
In this review we look at Netflix’s 7 Days Out and ask what kind of leadership does it take to execute events of this scale?
Customer Experience: Christmas Top Tips
This Christmas will you be surviving or thriving? Christmas is the busiest time for those in customer facing roles, Arkin shares his tips to keep CX high.
Does the Future of Customer Service Belong to Bots?
Having a chatbot function can be a fantastic asset to a business but will it really replace human interaction when it comes to Customer Service?