Engaged Employees who love coming to work.

People. Service. Profit.

The Service Profit Chain is at the heart of everything we do. It shows, without doubt, how engaged employees deliver a great customer experience, driving profit in your business.

This idea is more relevant today than ever before. The world of work is changing, people at work are changing, and we’re ready to help. 

NKD has deep expertise across employee engagement and inspiring leadership. We help create great experiences for employees that will turn them into walking, talking champions for your brand.

A brand that your customers will fall in love with.  

A truly engaged employee experience looks across the entire employee life cycle, at what really matters to employees. With that in mind we’ve sharpened our focus into 6 key areas of expertise.

We diagnose, consult and create solutions in 6 key areas. But we do it with a difference. We help organisations bring their employee experience into the 21st century with bespoke, innovative and creative solutions that are rooted in the reality of your business. And, we’ve got the results to show for it.

  • icon-learning-and-development

    Learning & Development

    We know that getting the results you want from learning is no easy task. We’ve been in your shoes and know the challenges you face…

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  • icon-performance-management

    Performance Management

    Great performance management can transform your business. But all too often we see people just going through the motions…

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  • icon-communication

    Communications

    Some messages are so important they have to land with everyone. It’s got to feel unique. It’s got to create excitement. It’s got to stick…

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  • icon-culture-change

    Culture Change

    You’re ready for change. And that change looks different for every organisation. Perhaps you want to be more customer-centric? Maybe you’re on the path to a digital transformation…

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  • icon-onboarding

    Onboarding

    It’s a big investment to attract and recruit amazing talent. You want to make sure you’ve found the right people, and once they’ve started, to help them feel like they’ve made the right choice in joining your organisation…

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  • icon-leadership-development

    Leadership Development

    We’ve worked with many organisations over the years. All of our clients have big plans. But not all make them happen. We’ve seen what makes the difference between those that fly and those that flounder…

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