Customer Experience: Start with why
At NKD we believe that by tapping into our customer’s ‘why’, rather than diving into the ‘what’ and the ‘how’, we can transform our customer experience.
- 2020
- adaptability
- animation
- apps
- augmented reality learning
- Authentic Allyship
- black history month 2020
- Blended Learning
- Brand Culture
- case study
- Change
- Change Transformation
- choosetochallenge
- Christmas
- Christmas Party
- CIM Supervisory
- CIS
- coaching
- Communications
- Compassionate
- Creative
- Creative Communications
- Culture
- Customer Engagement
- Customer Experience
- CX
- data
- deafness
- Design
- DHL Express
- Digital
- digital is a mindset
- digital transformation
- disability
- Diversity
- Diversity and inclusion
- Driving Change
- eLearning
- Employee Engagement
- Energy
- Engagement Events
- Equality
- feedback
- Film
- Fitness
- FLO
- future of learning
- future of training
- Future of Work
- Globalisation
- Graduation
- Habits
- Hack
- Hackathon
- health
- hearing
- Humanity
- Inclusion
- Infographic
- insights
- International
- Internatonal Womens Day 2021
- IWD
- Khalasa Aid
- Kindness
- Leaders
- Leadership
- Leadership development
- Learning and Development
- learning apps
- LGBT
- LGBT+ History Month
- listening
- lockdown
- loss
- memes
- Men’s Health
- microsite
- Millennials
- Movember
- music
- Netflix
- NKD Connect
- NKD Neo Boost
- NKD People
- NKD Reviews
- NKD360
- onboarding
- Operational
- Organisational Change
- Passion
- people
- Performance Management
- Predictions
- Radical Simplicity
- Ramadan
- Ramadan 2021
- Ramadan Mubarak
- Recruitment
- resilience
- Retail
- Role-play
- scientist red
- simon sinek
- simulations
- Soft skills
- solutions
- Spotify
- Strategy
- TCK
- team day
- ted talk
- thrive
- Travel
- video
- virgin atlantic
- Virtual Christmas Party
- virtual classrooms
- Virtual Onboarding
- virtual reality learning
- We Are the Champions
- Wellbeing
- Working from home
- workplace wellness
- World of work
- Zoom
Tag: CX