What is it?
Tools, content and challenges designed to be used by managers with their teams, in meetings, briefings, training and on the shop floor.
Why does it work?
People experience the benefits of being developed by their manager, through meaningful learning that’s linked to the big picture. The toolkit approach also means learning is regular, ongoing and bite sized.
What is it good for?
Cascading a message to front line team members, whilst helping managers have meaningful conversations with their teams about where the company is going, the values and the behaviours and how to deal with customers.