We have a chat with Sam Lawton at NKD about the changing face of consumer experience.

We speak with Sandy Willoughby about what engagement means to her, and what it really means to engage as an employee.

We speak with Obi Abuchi at NKD about leadership – what is it? What does it take to be a great leader? How do we inspire and engage our people?

We speak with Arkin Salih, a Director at NKD about learning and development in the retail sector and what it takes to truly create amazing customer experiences.