Privacy Policy

Privacy Policy

Who we are

Our website address is:

Visit our shop at:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Salesforce Pardot

Pardot is the Marketing Automation platform provided by, inc. that tracks visitor cookies composed of a unique visitor ID and the unique identifier for your account. For example, the cookie name “vistior_id12345” is the account identifier. Pardot cookies do not store personally identifiable information. This cookie is set for visitors to our website by the Pardot tracking code.

We use the data to understand activities on our website and landing pages, offer a better more personalised experience for our website users, support campaigns, and conduct analytics on site performance for all users. We will also use this data to remember preferences (such as form field values) when a visitor returns to our site.

visitor_id<accountid>The visitor cookie includes a unique visitor ID and the unique identifier for your account. For example, the cookie name visitor_id12345 stores the visitor ID 1010101010. The account identifier, 12345, makes sure that the visitor is tracked on the correct Pardot account. The visitor value is the visitor_id in your Pardot account. This cookie is set for visitors by the Pardot tracking code.5 years
pi_opt_in<accountid>If Tracking Opt-in preferences is enabled, the pi_opt_in cookie is set with a true or false value when the visitor opts in or out of tracking. If a visitor opts in, the value is set to true, and the visitor is cookied and tracked. If the visitor opts out or ignores the opt-in banner, the opt-in cookie value is set to false. The visitor cookie is disabled, and the visitor is not tracked.5 years
pardotA session cookie named pardot is set in your browser while you’re logged in to Pardot as a user or when a visitor accesses a form, landing page, or page with Pardot tracking code. The cookie denotes an active session and isn’t used for tracking.This cookie will expire when your browsing session is over.

More information about Pardot’s privacy practices are available here:

and their cookie tracking policy


Visitors to our website receive a message that asks them to opt-in to tracking cookies on their first visit. The message doesn’t appear again unless the user clears their cookies. If a user opts out of tracking, Pardot treats the user as if their cookies are disabled. Email link clicks and form submissions still appear in their activity history, but their page views and form views don’t.

If you have previously opted-in and then decide you want to opt-out, you can do so by clearing your cookies using your browser tools, and then when you revisit the page, you will be prompted to opt-in again.

Pardot cookie selection page

Marketing cookies

We’d like to set marketing cookies to help us offer a better more personalised experience for our website users.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile for as long as they are registered with us and for [1 month] following them ceasing to be registered. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. For users that buy our products or services, their personal information will be stored for only as long as is necessary to process their orders and for [1 month] after that.

What rights you have over your data

If you have an account on this site, have purchased our products or services, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We will not export your personal data out of the UK or the EU without your prior consent.