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  • Virgin Atlantic logo
  • Otis logo
  • Yorkshire water logo
  • iberia logo
  • plan international logo
  • hilliebrand gore logo
  • DHL group logo
  • KWS logo
  • CHEP logo
  • Danny sullivan group logo
  • itv logo
  • euromaint logo
  • nokia logo
  • daa logo
  • car logo
  • Australia Post logo
  • IAG cargo logo
  • LNER logo
  • British Airways logo
  • le meridien logo
  • vodaphone logo
  • Tesco logo
  • primary connect logo
  • easyJet logo
  • Virgin Atlantic logo
  • Otis logo
  • Yorkshire water logo
  • iberia logo
  • plan international logo
  • hilliebrand gore logo
  • DHL group logo
  • KWS logo
  • CHEP logo
  • Danny sullivan group logo
  • itv logo
  • euromaint logo
  • nokia logo
  • daa logo
  • car logo
  • Australia Post logo
  • IAG cargo logo
  • LNER logo
  • British Airways logo
  • le meridien logo
  • vodaphone logo
  • Tesco logo
  • primary connect logo
  • easyJet logo
  • Virgin Atlantic logo
  • Otis logo
  • Yorkshire water logo
  • iberia logo
  • plan international logo
  • hilliebrand gore logo
  • DHL group logo
  • KWS logo
  • CHEP logo
  • Danny sullivan group logo
  • itv logo
  • euromaint logo
  • nokia logo
  • daa logo
  • car logo
  • Australia Post logo
  • IAG cargo logo
  • LNER logo
  • British Airways logo
  • le meridien logo
  • vodaphone logo
  • Tesco logo
  • primary connect logo

Hello… we’re NKD.
We work with businesses to activate cultural transformation through Learning and Skills Training and Leadership Development.

Together we shift thinking,
change behaviour and transform performance.

Featured case studies

  • ""

    1,850 Crew Members…

    Delivered the LNER purpose and strategy through authentic customer service, and they did it the LNER way – with heart.

  • ""

    100,000 Employees…

    Engaged and connected across 220 countries, in 42 languages, and delivered an unforgettable customer experience.

  • ""

    700
    Managers…

    Transformed how they thought about performance, and saw a remarkable 9% increase in the quality of performance conversations in the first six months.

We help organisations across two solution lines

Leadership development

Some of our solutions
  • Leading in a digital world
  • Coaching skills
  • Leading others
  • Strategic alignment
""

Learning and skills training

Some of our solutions
  • Safety culture
  • Customer service
  • Inclusion and belonging
  • Sales and product training
""

Ready-to-go learning

Explore and shop our ready-to-go solutions. Designed by our team of consulting, behavioural and creative experts.

Explore our shop
””

Exploring Bias

Unconscious bias training products

””

Wellbeing Toolkit

Digital toolkit products

What our clients say about us

  • DHL Express logo
    “Sometimes you find a partner, where the investment of them in your business is almost as great as the investment you have in your own business… it’s a marriage!”
    Meredith Taghi
    Former VP Head of CIS Europe
  • daa logo
    “A Leadership Team that came together as a team, working our most critical issue (how we Lead!) and we came up with some breakthrough thinking. We couldn’t have asked for more.”
    Dalton Philips
    CEO
  • Primary connect logo
    “We loved the way NKD were able to bring our subject-matter to life through scenario-based learning. That style of learning really got our team to think about what they had learned and apply it, and they were able to live out the program in real-life situations, which helped embed the learning for them.”
    Rezek Salloum
    National Injury Manager
  • Virgin Atlantic logo
    “We love working with NKD! They are supportive, reflective and challenge us to look at ourselves in order to create the training experience. ”
    Colin Harley
    Manager – Alliance & Customer Journey