Learning andThe integral ingredients to long-term employee engagement and business success.
Our learning and skills solutions are designed to help you deliver on your company’s promises to customers and employees, with the key skills, mindset and behaviours your people need to know, do and be.
At NKD, we believe big messy people problems can’t be solved without brain-friendly solutions. So, we draw on learning, communication, motivation and design theories to create engaging learning and skills programmes that deliver tangible differences that can be sustained long-term.
What core principles and skills do you want your workforce to know? It could be brand internalisation, product training or specific operational training. Our solutions give people the knowledge to do their job brilliantly.
Sales and product training
Knowing how to sell products and services in ways to benefit customers and build loyalty.
Job-specific and operational training
Understanding how to perform seamlessly in your role and continuously improve as a team.
Engaging with physical and psychological safety at work.
Everyone’s job has a core set of specific things we need to do to be successful, compliant, and effective. That could include impeccable dedication to safety, or exceptional customer service.
Bringing your strategic vision and values to life through your people.
Facilitation skills and train the trainer
How to manage group dynamics in meetings, training and workshops.
Designing service standards, behaviours and service skills training.
When everyone feels comfortable to be themselves, and bring their best and most authentic self to work, it can change the entire culture of an organisation for the better. Our solutions offer training for people on diversity, inclusion, and supporting people to understand themselves better which leads to more fulfilment and a sense of belonging for everyone.
Inclusion and belonging
Diversity, equity and inclusion definitions, mindsets and behaviours to drive belonging
How to be at your best every day by understanding yourself, mastering communication and managing competing priorities.
High performing teams
Leveraging individual strengths and styles to drive brilliant team performance.