You learn something every day, even mundane things like how you like your bread toasted. Learning is a continuous journey – the challenge is harnessing it.

You may have a great message but unless you communicate it in an engaging way, it won’t go that far. Read our top tips for creating engaging communication.

“NKD create & facilitiate innovate employee engagement programs. Why? Because the result is an extroadinary customer experience. Simple.”

NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.

Robocop, R2-D2 and the Terminator are super cool! But would they ever do your job as well as you?

Why, In so many office environments is music taboo? Listen to Laurence’s playlist to get you through a quiet Friday morning – and whistle while you work.

NKD worked with a premium airline to harness their USP over the rise of budget competitors – excellent customer service!

Lessons in delivering remarkable customer service from an everyday superhero burrito lady. What small thing could you do to create an unforgettable experience?

During our NKD showcase, we looked at how not addressing your own mental wellbeing can prevent us from reaching peak performance. Are you surviving or thriving?