Customer Experience – Drowning in a sea of sameness? It’s time to get emotionally connected in order to improve customer service – read our white paper.

Could the secret to maximising organisational and personal success really be to do less? We share our thoughts on the benefits of becoming an Essentialist!

In a digital world, it sometimes feel like our human relationships are suffering. But, is this true? And what does it mean for employee engagement?

Competition in global freight is tougher than ever. New technologies are disrupting the industry, so how do we ensure excellent customer experience, every time?

At the end of every project we get together to discuss the good, the bad and how we can better our customer service. Find out how to do wash ups, the NKD way!

NKD worked with an IT department to improve employee engagement & make them feel connected with the rest of the business in order to better fulfil their role.

We worked with The Connection at St Martin’s homelessness charity, the busiest in London. Find out what we learned while we were there.

Networks and networking take many different forms and have always done so – but what is it about networking that leads to such meaningful human interactions?

You may have a great message but unless you communicate it in an engaging way, it won’t go that far. Read our top tips for creating engaging communication.