Gone are the days of classroom-based training – in today’s digital age, a blended learning solution seems to be the most popular way to train staff.

Should we really be afraid of failure or are we just looking at it in the wrong light? What can happen when you think of failure as the potential to learn?

Customer Experience – Drowning in a sea of sameness? It’s time to get emotionally connected in order to improve customer service – read our white paper.

Could the secret to maximising organisational and personal success really be to do less? We share our thoughts on the benefits of becoming an Essentialist!

In a digital world, it sometimes feel like our human relationships are suffering. But, is this true? And what does it mean for employee engagement?

Competition in global freight is tougher than ever. New technologies are disrupting the industry, so how do we ensure excellent customer experience, every time?

At the end of every project we get together to discuss the good, the bad and how we can better our customer service. Find out how to do wash ups, the NKD way!

NKD worked with an IT department to improve employee engagement & make them feel connected with the rest of the business in order to better fulfil their role.

We worked with The Connection at St Martin’s homelessness charity, the busiest in London. Find out what we learned while we were there.