Skilled Listening

£3750.00

How to focus on what others are really saying. 

This workshop enhances learners’ understanding of listening, highlighting the key role skilled listening plays in transforming relationships both in and out of work, helping others feel understood, recognised, and able to make sense of their experiences. Success and growth rely on positive relationships. Investing in skilled listening transforms relationships by facilitating meaningful, safe, and trusting interactions that drive positive change for you and your business.

*Price excludes VAT

A screen posing the question, 'What makes a good listener?'
  • Great for leaders or anyone who relies on customer or client feedback
  • Particularly useful for people recently promoted to people-management roles
  • Helps create a great customer and employee experience
  • Brings teams together and eases tensions

Product information

Many of us have experienced not feeling truly listened to, even when we consider ourselves good listeners. Listening properly is a skill that requires conscious attention, especially in a world where communication is constant and distractions are everywhere.

Refining listening skills helps people to understand what truly matters, where the challenges lie, what help their team needs, and what actions to take. It gives greater insight, enabling people to make meaningful decisions. Skilled listening boosts psychological safety within teams which is critical for strong employee engagement.

  • Anyone who needs to work with others to get things done
  • Leaders with teams who need their guidance and care
  • Anyone who relies on customer or colleague feedback
  • Anyone seeking to enhance engagement, culture, wellbeing, or D&I programmes
  • What skilled listening really looks like
  • How to recognise personal listening behaviours and understand their driving forces
  • How to apply three powerful techniques to take listening to the next level
  • Full facilitator pack with scripted session plan
  • Engaging slideshow and activity materials
  • A practical take-away guide to skilled listening

This workshop offers a powerful, empathetic approach to listening, helping individuals feel truly heard and respond with greater clarity and understanding.

  • A laptop showing statistics on communication
  • A television screen showing a graphic and stat on listening
  • A desktop screen showing a dial to rate your listening skills

Questions? Answers.

Once you have completed your check out, you will receive a confirmation email with more information and to confirm the purchase. Following this, we will be in touch to arrange the transfer of your files.

If you’re interested in personalisation or bespoke services please reach out to the team on support@nkd.co.uk

If you would like to purchase NKD facilitation for your workshop, please contact us on support@nkd.co.uk and we can organise this for you.

Please contact us on support@nkd.co.uk and we can send you a price list.

This will largely depend on the amount of people you would like to attend the workshop, their time zone and the availability of our facilitators. Please contact support@nkd.co.uk and we will be able to chat through the options with you.

Read the full FAQ here or please get in touch with any questions.

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