ITV: Talking Performance
NKD + ITV worked together to develop a new performance management approach. ITV Talking performance focused on people over process… and the results speak for themselves!
daa: The Big Expedition
We worked closely with daa to develop a programme that deliver a programme to create a high performance culture and deliver real and lasting change.
Virgin Atlantic Airways – Brilliant Basics, Magic Touches
Customer service is the hallmark of the Virgin Atlantic brand – how do you keep it fresh and relevant while simultaneously shifting customer satisfaction?