Case studies

At our Hackathon with Dublin Airport Authority, 80 leaders got together to design new ways to drive up engagement in their business.

How can you engage an entire, mostly remote, workforce with a new strategy so they feel 100% connected and able to contribute?

For this internationally renowned auction house, being able to make their customer experience as exceptional as the fine objects they auction was crucial.

NKD + ITV worked together to develop a new performance management approach. ITV Talking performance focused on people over process… and the results speak for themselves!

We worked closely with daa to develop a programme that deliver a programme to create a high performance culture and deliver real and lasting change.

Customer service is the hallmark of the Virgin Atlantic brand – how do you keep it fresh and relevant while simultaneously shifting customer satisfaction?