We discovered ‘Graphic Facilitation’ as an effective way to play back a story using hand-drawn images & text. We shift thinking and so does this – learn more.

How do you create an amazing customer experience? Start with a 3D approach – put yourselves in your customers shoes to truly understand their experiences!

Is millenial impatience a bad thing? A new management approach may be required, but could we be utilising impatience to drive the results we need quickly?

NKD is always on the lookout for refreshing learning & development tools, so we explored virtual reality as tool for improving employee engagement.

You might not be Google and you certainly don’t have to be to find ways of achieving Google-levels of employee engagement without needing to actually be Google!

Employee Engagement has been the talk of the town amongst leaders for years but it seems to be becoming stale. Why? Where is everyone going wrong?

We see some wonderful things at DHL when it comes to Employee Engagement, Brand Culture & Internationalisation – but the designer DHL T-shirt was a surprise!

Whilst ‘Generation Y’ is still at the forefront of our challenges, it seems a new generational divide has emerged and its time we talked about Generation Z.

Apple Vs Samsung – who sells more phones? With very similar products, Apple continues to outsell Samsung based on fantastic customer experience! Learn more.