Connecting with customers in the digital age is more complex than ever. The key is balancing your digital and physical experiences.

NKD may not be quantum physicists, but we do know what makes people tick. Keep ahead in the digital age of computing & give people the right skills to succeed.

In a world which is constantly changing, we need leaders with the confidence, motivation & know-how to make it happen. NKD can help – invest in your leaders!

How does good design impact your customer experience? Organisations who use ‘good design’ as a driver to inform their business strategy reap the benefits.

We share a story that demonstrates how one engaged employee can make such a huge difference to your brand culture, customer experience & ultimately, profits.

70% of organisational change programmes fail. We look at the 4 P’s of a successful change initiative & how important adapting to change is to business success.

We are all just creatures of habit – understanding habits can have a huge effect on organisational performance and change programmes.

About 70% of organisational change initiatives fail; why? If you want to change a culture, you must first change the people before ‘things’ start to change.

Do millenials blur the line between friendship & colleagues, and is this a benefit or burden? We explore this debate and give you our conclusions. Read more.