Our ideas

Our ideas

We have a lot to say…

  • All
  • Articles
  • Blogs
  • Events
  • Interview
  • Podcast
  • Videos
  • White Paper

A Cocktail of Learning: Blended not Stirred

Gone are the days of classroom-based training – in today’s digital age, a blended learning solution seems to be the most popular way to train staff.

Learning From Failure: The Benefits of Risk Taking

Should we really be afraid of failure or are we just looking at it in the wrong light? What can happen when you think of failure as the potential to learn?

NKD Connect: Learning Through a New Lens; VR

What is next for learning and development? Paul Chamberlain discusses the possibilities that Virtual Reality gives us & how this could change the way we learn.

Customer Experience – Drowning In a Sea of Sameness?

Customer Experience – Drowning in a sea of sameness? It’s time to get emotionally connected in order to improve customer service – read our white paper.

A Counterintuitive Secret to Maximising Organisational and Personal Success

Could the secret to maximising organisational and personal success really be to do less? We share our thoughts on the benefits of becoming an Essentialist!

Human Relationships in the Digital Age

In a digital world, it sometimes feel like our human relationships are suffering. But, is this true? And what does it mean for employee engagement?

Customer Experience: A Freight Forwarder Aiming for Service Excellence

Competition in global freight is tougher than ever. New technologies are disrupting the industry, so how do we ensure excellent customer experience, every time?

NKD Connect: Innovation and Technology

We speak with a developer at NKD about whether people are behaving and acting differently because of technology and the way they use it. Read Felicia’s thoughts.

Creating A Squeaky Clean Customer Experience – Wash Ups

At the end of every project we get together to discuss the good, the bad and how we can better our customer service. Find out how to do wash ups, the NKD way!