Our ideas

Our ideas

We have a lot to say…

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Customer Experience: An Auction House In Need Of A Mindset Shift

NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.

NKD Connect: The Changing Face Of Customer Experience

We have a chat with Sam Lawton at NKD about the changing face of consumer experience.

Will Robots Take My Job?

Robocop, R2-D2 and the Terminator are super cool! But would they ever do your job as well as you?

‘Raconteur’ – Employee Engagement & Benefits

NKD were featured in The Times newspaper discussing employee engagement, something we have a lot to say about! Read our feature about why it pays to engage.

Whistle While You Work

Why, In so many office environments is music taboo? Listen to Laurence’s playlist to get you through a quiet Friday morning – and whistle while you work.

Lotus Award Winners

On Thursday we collected our Lotus Award, an award which celebrates collaboration, innovation & inclusivity. We’re very proud to be actually making a difference.

NKD Connect: What It Means To Engage

We speak with Sandy Willoughby about what engagement means to her, and what it really means to engage as an employee.

Internal Communications – Real Impact, Real Results

This week NKD spoke at the Internal Communications Event, attended by senior IC professionals from some of the largest private and public sector companies.

NKD Connect: The Case For Personal Leadership

We speak with Obi Abuchi at NKD about leadership – what is it? What does it take to be a great leader? How do we inspire and engage our people?