We speak with Sandy Willoughby about what engagement means to her, and what it really means to engage as an employee.

This week NKD spoke at the Internal Communications Event, attended by senior IC professionals from some of the largest private and public sector companies.

We speak with Obi Abuchi at NKD about leadership – what is it? What does it take to be a great leader? How do we inspire and engage our people?

NKD worked with a premium airline to harness their USP over the rise of budget competitors – excellent customer service!

Lessons in delivering remarkable customer service from an everyday superhero burrito lady. What small thing could you do to create an unforgettable experience?

During our NKD showcase, we looked at how not addressing your own mental wellbeing can prevent us from reaching peak performance. Are you surviving or thriving?

We speak with Arkin Salih, a Director at NKD about learning and development in the retail sector and what it takes to truly create amazing customer experiences.

With the 2017 General Election upon us, we notice that engaging in chat about Politics is difficult. Why? We look at the complexity of political engagement.

Creating a memorable experience is often associated with the customer, but improving employee experience can lead to amazing results for organisations.