How do you create an amazing customer experience? Start with a 3D approach – put yourselves in your customers shoes to truly understand their experiences!

Is millenial impatience a bad thing? A new management approach may be required, but could we be utilising impatience to drive the results we need quickly?

NKD is always on the lookout for refreshing learning & development tools, so we explored virtual reality as tool for improving employee engagement.

Watch this short video to understand how we as humans believe ALL people should feel, and how one community has thrived from the power of human connection.

You might not be Google and you certainly don’t have to be to find ways of achieving Google-levels of employee engagement without needing to actually be Google!

Employee Engagement has been the talk of the town amongst leaders for years but it seems to be becoming stale. Why? Where is everyone going wrong?

Read highlights from this year’s ‘All About People’ conference. ‘When people thrive, organisations do too’, a tagline that resonates strongly with us at NKD.

This white paper explores how employee engagement will have to drastically change as the Millenial generation gets older and changes the way we work together.

We see some wonderful things at DHL when it comes to Employee Engagement, Brand Culture & Internationalisation – but the designer DHL T-shirt was a surprise!