Our ideas

Our ideas

We have a lot to say…

  • All
  • Articles
  • Blogs
  • Events
  • Interview
  • Podcast
  • Videos
  • White Paper

Creating A Squeaky Clean Customer Experience – Wash Ups

At the end of every project we get together to discuss the good, the bad and how we can better our customer service. Find out how to do wash ups, the NKD way!

NKD Connect: Driving Change in the Workplace

Emma Thelwell of NKD recently designed a project management system which integrates existing systems. We chat about driving organisational change.

Employee Engagement: An IT Function Feeling Lost

NKD worked with an IT department to improve employee engagement & make them feel connected with the rest of the business in order to better fulfil their role.

NKD KIND: Making Connections

We worked with The Connection at St Martin’s homelessness charity, the busiest in London. Find out what we learned while we were there.

NKD Connect: Brand Cultures in the Digital Age

Here at NKD, we are discussing how brand cultures are conveyed in the digital age, particularly on social media. Has the way we engage with customers changed?

Showcase: The Power of Networks

Networks and networking take many different forms and have always done so – but what is it about networking that leads to such meaningful human interactions?

Engaging Communication: Our Top Tips

You may have a great message but unless you communicate it in an engaging way, it won’t go that far. Read our top tips for creating engaging communication.

NKD Connect: Facilitating Memorable Learning Experiences

What is important about the role of a facilitator at NKD? We speak with Sandy Willoughby about what it takes to facilitate learning & unlock potential

Customer Experience: An Auction House In Need Of A Mindset Shift

NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.