Competition in global freight is tougher than ever. New technologies are disrupting the industry, so how do we ensure excellent customer experience, every time?

We speak with a developer at NKD about whether people are behaving and acting differently because of technology and the way they use it. Read Felicia’s thoughts.

At the end of every project we get together to discuss the good, the bad and how we can better our customer service. Find out how to do wash ups, the NKD way!

Emma Thelwell of NKD recently designed a project management system which integrates existing systems. We chat about driving organisational change.

NKD worked with an IT department to improve employee engagement & make them feel connected with the rest of the business in order to better fulfil their role.

We worked with The Connection at St Martin’s homelessness charity, the busiest in London. Find out what we learned while we were there.

Here at NKD, we are discussing how brand cultures are conveyed in the digital age, particularly on social media. Has the way we engage with customers changed?

Networks and networking take many different forms and have always done so – but what is it about networking that leads to such meaningful human interactions?

You may have a great message but unless you communicate it in an engaging way, it won’t go that far. Read our top tips for creating engaging communication.