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Our ideas

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Lotus Award Winners

On Thursday we collected our Lotus Award, an award which celebrates collaboration, innovation & inclusivity. We’re very proud to be actually making a difference.

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NKD Connect: What It Means To Engage

We speak with Sandy Willoughby about what engagement means to her, and what it really means to engage as an employee.

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Internal Communications – Real Impact, Real Results

This week NKD spoke at the Internal Communications Event, attended by senior IC professionals from some of the largest private and public sector companies.

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NKD Connect: The Case For Personal Leadership

We speak with Obi Abuchi at NKD about leadership – what is it? What does it take to be a great leader? How do we inspire and engage our people?

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Customer Experience: An Airline Struggling to Connect

NKD worked with a premium airline to harness their USP over the rise of budget competitors – excellent customer service!

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The Superhero Burrito Lady

Lessons in delivering remarkable customer service from an everyday superhero burrito lady. What small thing could you do to create an unforgettable experience?

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Showcase: Peak Performance and Mental Wellbeing

During our NKD showcase, we looked at how not addressing your own mental wellbeing can prevent us from reaching peak performance. Are you surviving or thriving?

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NKD Connect: How to Motivate Your People

We speak with Arkin Salih, a Director at NKD about learning and development in the retail sector and what it takes to truly create amazing customer experiences.

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Showcase: Election Special

With the 2017 General Election upon us, we notice that engaging in chat about Politics is difficult. Why? We look at the complexity of political engagement.

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