Our ideas
We have a lot to say…

Showcase: The Power of Networks
Networks and networking take many different forms and have always done so – but what is it about networking that leads to such meaningful human interactions?

A lesson from under-toasted banana bread
You learn something every day, even mundane things like how you like your bread toasted. Learning is a continuous journey – the challenge is harnessing it.

Engaging Communication: Our Top Tips
You may have a great message but unless you communicate it in an engaging way, it won’t go that far. Read our top tips for creating engaging communication.

Going Above and Beyond: Fuelling Supersonic Customer Experiences
“NKD create & facilitiate innovate employee engagement programs. Why? Because the result is an extroadinary customer experience. Simple.”

NKD Connect: Facilitating Memorable Learning Experiences
What is important about the role of a facilitator at NKD? We speak with Sandy Willoughby about what it takes to facilitate learning & unlock potential

Customer Experience: An Auction House In Need Of A Mindset Shift
NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.

Customer Experience: Does Your Front-Line Need A Life-Line?
Even in the digital age, studies show we still crave human interaction. So how can you delight people with your customer service? Get emotionally connected!

NKD Connect: The Changing Face Of Customer Experience
We have a chat with Sam Lawton at NKD about the changing face of consumer experience.

Will Robots Take My Job?
Robocop, R2-D2 and the Terminator are super cool! But would they ever do your job as well as you?