Customer Experience: An Auction House In Need Of A Mindset Shift
NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.
NKD worked with a successful international auction house to improve customer experience in an ever-involving art industry. Find out what we did.
We have a chat with Sam Lawton at NKD about the changing face of consumer experience.
NKD worked with a premium airline to harness their USP over the rise of budget competitors – excellent customer service!
Lessons in delivering remarkable customer service from an everyday superhero burrito lady. What small thing could you do to create an unforgettable experience?
Customer service is a topic that provides many challenges for organisations. Good customer service is crucial for every business. What is going wrong?
How do you create an amazing customer experience? Start with a 3D approach – put yourselves in your customers shoes to truly understand their experiences!
Apple Vs Samsung – who sells more phones? With very similar products, Apple continues to outsell Samsung based on fantastic customer experience! Learn more.