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    • Leadership development
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    • Ready-to-go products
    • Case studies
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NKD Connect: The Changing Face Of Customer Experience

Posted on July 5, 2017 by NKD Team

We have a chat with Sam Lawton at NKD about the changing face of consumer experience.

Posted in InterviewTagged Customer Experience

Will Robots Take My Job?

Posted on July 4, 2017 by NKD Team

Robocop, R2-D2 and the Terminator are super cool! But would they ever do your job as well as you?

Posted in Blogs

‘Raconteur’ – Employee Engagement & Benefits

Posted on June 30, 2017 by NKD Team

NKD were featured in The Times newspaper discussing employee engagement, something we have a lot to say about! Read our feature about why it pays to engage.

Posted in ArticlesTagged Employee Engagement

Whistle While You Work

Posted on June 30, 2017 by NKD Team

Why, In so many office environments is music taboo? Listen to Laurence’s playlist to get you through a quiet Friday morning – and whistle while you work.

Posted in BlogsTagged NKD People

Lotus Award Winners

Posted on June 28, 2017 by NKD Team

On Thursday we collected our Lotus Award, an award which celebrates collaboration, innovation & inclusivity. We’re very proud to be actually making a difference.

Posted in EventsTagged Employee Engagement

NKD Connect: What It Means To Engage

Posted on June 28, 2017 by NKD Team

We speak with Sandy Willoughby about what engagement means to her, and what it really means to engage as an employee.

Posted in InterviewTagged Employee Engagement

Internal Communications – Real Impact, Real Results

Posted on June 22, 2017 by NKD Team

This week NKD spoke at the Internal Communications Event, attended by senior IC professionals from some of the largest private and public sector companies.

Posted in EventsTagged Creative Communications

NKD Connect: The Case For Personal Leadership

Posted on June 21, 2017 by NKD Team

We speak with Obi Abuchi at NKD about leadership – what is it? What does it take to be a great leader? How do we inspire and engage our people?

Posted in InterviewTagged Leadership

Customer Experience: An airline struggling to connect

Posted on June 21, 2017 by NKD Team

NKD worked with a premium airline to harness their USP over the rise of budget competitors – excellent customer service!

Posted in BlogsTagged Customer Experience

The Superhero Burrito Lady

Posted on June 19, 2017 by NKD Team

Lessons in delivering remarkable customer service from an everyday superhero burrito lady. What small thing could you do to create an unforgettable experience?

Posted in BlogsTagged Customer Experience

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Location

NKD, Storey, 1 Finsbury Avenue, London EC2M 2PF
+44 (0)203 4700 230

What we do

  • Leadership development
  • Learning and skills training
  • Ready-to-go products
  • Case studies

How we do it

  • Our approach
  • Learning formats

Who we are

  • About us
  • Our ideas
  • Our team
  • Working at NKD
  • Contact us
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