Showcase: Peak Performance and Mental Wellbeing
During our NKD showcase, we looked at how not addressing your own mental wellbeing can prevent us from reaching peak performance. Are you surviving or thriving?
NKD Connect: How to Motivate Your People
We speak with Arkin Salih, a Director at NKD about learning and development in the retail sector and what it takes to truly create amazing customer experiences.
Showcase: Election Special
With the 2017 General Election upon us, we notice that engaging in chat about Politics is difficult. Why? We look at the complexity of political engagement.
How to Create a Memorable Employee Experience
Creating a memorable experience is often associated with the customer, but improving employee experience can lead to amazing results for organisations.
The Future of Banking
We take a look at the future of banking & how cultures have changed significantly over the years. Thinking must shift and behaviour must change – we can help!
HR Vision Amsterdam
We attended HR Vision in Amsterdam, looking at how technology & demographics are driving change in organisations & how we can best adapt to this. Read more.
Putting the Humanity Back Into Customer Service
Customer service is a topic that provides many challenges for organisations. Good customer service is crucial for every business. What is going wrong?
Buddy to Boss for the 21st Century Supervisor
Transforming from team member to manager is one of the most difficult work challenges – read about development programmes to create a 21st Century Supervisor!
Ethnography in the Workplace
The anthropologist makes sense of what people do and why they do it – a crucial element of driving successful organisational change. See our experiment.
Graphic Facilitation
We discovered ‘Graphic Facilitation’ as an effective way to play back a story using hand-drawn images & text. We shift thinking and so does this – learn more.