Employee Engagement: Listen to Engage
Engagement – we’ve been talking about it for years. It might be time to ask yourself a few questions. 1. How’s your engagement strategy going?
DHL Express CIM Supervisory – It’s Time to Celebrate!
This week we celebrated our first graduates from the game-changing CIM Supervisory Excellence Academy developed with DHL Express over the past 3 years
Performance Management: 3 Reasons to Ditch the Desk Lunch
How do the small changes we make affect our performance at work? Diana explores the benefits of taking time out of your day to have lunch with the team.
Showcase: Leadership Under Pressure
How can leaders thrive in a high pressure environment? Chris looks at what leadership lessons we can learn from pilots and in particular CRM.
The End Of The Career Job
Times have changed, there is no longer a clear path up the career ladder. As the millennials enter the work force, does the traditional ‘career job’ exit?
Customer Experience in the Digital Age
Connecting with customers in the digital age is more complex than ever. The key is balancing your digital and physical experiences.
The Future Of Work – Quantum Computing
NKD may not be quantum physicists, but we do know what makes people tick. Keep ahead in the digital age of computing & give people the right skills to succeed.
Your Customer Experience – The Value of ‘Good Design’
How does good design impact your customer experience? Organisations who use ‘good design’ as a driver to inform their business strategy reap the benefits.
Brand Culture: Sean From Shinola
We share a story that demonstrates how one engaged employee can make such a huge difference to your brand culture, customer experience & ultimately, profits.
Organisational Change: Creatures of Habit
We are all just creatures of habit – understanding habits can have a huge effect on organisational performance and change programmes.